Christiana Chinyere

View my resume and meet with me

Hi 👋 I'm Chrisse Tiana, techie who loves reading, media and learning.
• Curious and always asking why, I like experiencing people, places, practices and moments
• Interested in things that improve lives and productivity, I'm all about growth and helping others with the latest tech
• Confident in my ability to quickly figure things out, I live by three simple rules: commit, own up, improve

My background includes:
• Bachelor's degree in Information Technology
• Professional certifications in Scrum (PSPO, PSM)
• Knowledge in Agile Methodologies, User Experience and Software Development
• Experience in Scrum, Backlog Management, Documentation, Technical/Product/Customer Support, Teaching, User Onboarding/Training and IT Support

Outside work, my hobbies include binge-reading articles & books, immersing in music & movies and exploring places & languages.


Experience

Software and IT Support Engineer

Sep 2024 - Present

Ballerup, Denmark (hybrid)

Scrum Master • Customer Support Manager

Oct 2022 - Mar 2024

Copenhagen, Denmark (hybrid)

Customer Success Lead

Jul 2022 - Sep 2022

Copenhagen, Denmark (hybrid)

Product Manager Intern

Apr 2022 - Jun 2022

Singapore, Singapore (remote)

Volunteer

Apr 2022 - Present

Copenhagen, Denmark (on-site)

Online Contributor

Jun 2020 - Jun 2022

Abuja, Nigeria (remote)

Personal Growth Pursuit

Career Break
Jan 2018 - Dec 2021

Nigeria → Denmark

Technical Support • ICT Teacher

Dec 2014 - Dec 2017

Abuja, Nigeria (on-site)

Information Technology Officer

Dec 2013 - Sep 2014

Abuja, Nigeria (on-site)

Information Technology Trainee

Jun 2012 - Oct 2012

Antipolo, Philippines (on-site)

Jun 2006 - Mar 2008

Antipolo, Philippines (on-site)

Knowledge & Skills

Knowledge Areas

  • Agile Methodologies
  • Backlog Management
  • Customer Support
  • Database Administration
  • Documentation
  • Product Support
  • Software as a Service (SaaS)
  • Software Development
  • Technical Support
  • User Experience
  • User Onboarding
  • User Training

Soft Skills

  • Adaptability
  • Attention to detail
  • Collaboration
  • Communication
  • Critical thinking
  • Organization
  • Problem solving
  • Teaching
  • Teamwork
  • Work Ethic

Education & Honors

Bachelor of Science in Information Technology • Cum Laude

Jun 2009 - Mar 2013

Antipolo, Philippines

Secondary Education • Salutatorian

Jun 2005 - Mar 2009

Antipolo, Philippines

Primary Education • Salutatorian

Jun 2003 - Mar 2005

Antipolo, Philippines

Courses & Certifications

2021 - Present

2016 - 2020

2011 - 2015

Professional Badges

Project Examples